Frequently Asked

Do I need an appointment?

Yes Please! This allows us to assign a bridal consultant to just you as well as make sure we have a room available to accommodate you. We like to provide a consultant to each of our brides so they can really focus on you. Once you get your appointment confirmation, please fill out your interview, this helps us prepare for your visit. And lastly, please be on time for your appointment, not early- we don't want to rush another bride, and not late, we don't want to rush you toward the end of your appointment!

Why dO I have to pay a “boOking fee”?

The $35 fee includes your personal bridal consultant for 90 minutes, your own dressing room, and show area for you and your guests. Your party will be able to enjoy shopping our curated collection of designer gowns, and we look forward to being able to offer your party a bubbly beverage toast when you say yes to the dress!

This is also a Cancellation Fee. We have a fee for No Shows and Cancellations because another bride could have had that appointment and we have scheduled our staff to be there for you.

How much dO your dresses cOst?

Our dresses range from about $800 to about $3,000. There are some below that, but the majority of our gowns fall within that price range. And if you hit us up during a sale, "off the rack gowns" are available, meaning you take that gown, rather than Special Order a new one, there are tons of bargains to be had!

Who should I bring with me to my appointment?

We kindly ask that you please limit your guest count to 5.  Each of our brides has seating for 4-5 guests. We also find that less is more.  When your party size gets much larger than that, you can get a lot of competing opinions and suddenly it's just not fun anymore. It's also a good idea to leave the kids with a sitter. Our shop is full of huge glass mirrors, sharp scissors, pins, and pedestals, and can be quite a dangerous place for little ones.

What should I dO to prepare for my appointment?

Have an idea of what you are drawn to, but keep an open mind, you may be surprised what you like once you are trying.  Do your hair, but please don't over do your make up. Please (we beg of you) do not wear bronzer or self tanner on your body or heavy lipstick, these are very hard lessons learned! We will also be assisting you in the dressing room, so we kindly ask that you please wear undies with a full back. If you might be wanting to wear shape wear, bring it! And lastly, be prepared to say "Yes"!  The dress is like the man, when you know, you know - and it is pretty awesome "ringing" the golden bell and having a celebratory toast with your bride tribe!

Do you have Plus Size Wedding Dresses?

Yep! We have a fabulous plus size wedding dress collection! We carry size 4-28 in our store stock and can order sizes 0-32.

What is included in my Appointment?

Our Roselily Classic Bridal Experience includes a 1.5 hour appointment, 1 professional bridal consultant, seating for up to 5 guests, (if you have a couple more than this, please call us. If you have a larger entourage or are just wanting a more private luxury experience, check out our White Carpet & Roselily Deluxe appointment options.  These appointments are seriously so fun, think mini private soiree for you and your bride tribe, and because it is a private appointment, we can offer you all the things!!

What is the size range of your gowns?

Our collection ranges from 4-28, and we can special order sizes 0-34.

What is a Special Order and how long does that take?

A Special Order is when you find "The One" and want to order yourself a new one in the standard size that will fit you best and the color that you love the most. Some gowns are available "Off The Rack" but sometimes, brides want a new gown in their size and color. Special Orders can take anywhere from a couple of weeks (if the designer happens to have one in her stock or already in production) to up to 6 months.  Your event date is something heavily considered by your consultant when she is selecting gowns for you to try so don't worry if your wedding is coming quick, we will still have options for you!

Will my dress need alterations?

Probably, everybody's body is different and this is something that you will want tailored to fit you perfectly.  We also highly recommend getting a bustle, which is a super handy system the seamstresses will build that will shorten up and lift your train so you can dance the night away.  When you purchase your dress we will provide you with the contact information for the local seamstresses we recommend and you will set up your appointments and payments for that service with them.

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Questions

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